Emergency Planning Advice Service (EPAS)

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The Emergency Planning Advice Service (EPAS) is designed to support people who have a disability, are older, or have a chronic or acute medical condition. It is being developed as part of CFA's Preparing Vulnerable People (PVP) project.

The Preparing Vulnerable People project aims to improve how bushfire/emergency preparedness plans are developed and acted on for those who are at greatest risk*.


Photo Credit: Colleen Furlanetto


What we need from you!


We have developed a new targeted household service called the Emergency Planning Advice Service (EPAS).

The program model has been informed by the Person-Centred Emergency Preparedness (P-CEP) Framework. This utilises a conversation guide used by people with disability to tailor emergency preparedness planning to their individual support needs.

The program will be co-delivered alongside Red Cross, this means participants can get help planning for other emergencies as well.

To have your say:

  • Read the draft program model, and then
  • Complete our quick survey (see tab below),
  • Ask any questions you have (see tab below), and
  • Share your stories of bushfire safety (see tab below).

We will make sure that the information you provide us is used to inform the program model structure and future trials of the program.




The Emergency Planning Advice Service (EPAS) is designed to support people who have a disability, are older, or have a chronic or acute medical condition. It is being developed as part of CFA's Preparing Vulnerable People (PVP) project.

The Preparing Vulnerable People project aims to improve how bushfire/emergency preparedness plans are developed and acted on for those who are at greatest risk*.


Photo Credit: Colleen Furlanetto


What we need from you!


We have developed a new targeted household service called the Emergency Planning Advice Service (EPAS).

The program model has been informed by the Person-Centred Emergency Preparedness (P-CEP) Framework. This utilises a conversation guide used by people with disability to tailor emergency preparedness planning to their individual support needs.

The program will be co-delivered alongside Red Cross, this means participants can get help planning for other emergencies as well.

To have your say:

  • Read the draft program model, and then
  • Complete our quick survey (see tab below),
  • Ask any questions you have (see tab below), and
  • Share your stories of bushfire safety (see tab below).

We will make sure that the information you provide us is used to inform the program model structure and future trials of the program.




  • Where did the PVP project come from?

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    by Deanne Bird,

    The Preparing Vulnerable People project (PVP) has established a statewide Stakeholder Reference Group to guide delivery and assist with reaching those at greatest risk. Members of this group include Emergency Management Victoria (EMV), Red Cross, Fire Rescue Victoria (FRV), Victoria Police, Municipal Association of Victoria (MAV), Victorian Council of Social Services (VCOSS), National Disability Services (NDS), National Disability Insurance Agency (NDIA), Leading Aged Services Australia (LASA), Council on The Ageing (COTA), Gippsland Disability Advocacy, and Disability Resource Centre (DRC).

    The Preparing Vulnerable People (PVP) project was identified as a priority to CFA after two key initiatives:

    The first was the review of the State’s Vulnerable Persons in Emergencies Policy (2018), which CFA took part in. This review highlighted gaps in preparedness planning for those most vulnerable to fire.

    The second was from a lived experience case study Facing the Bushfire Risk with MS that highlighted the complexity of planning to leave early for some people with a disability.

    The case study highlighted that for some people with permanent and significant disabilities or chronic medical conditions, there can be many barriers to leaving early. Vulnerable people may face multiple barriers to leaving early for a range of reasons including the need for assistance, transport, and accessibility in the community. The PVP project is aimed at assisting vulnerable people and their carers to make plans, engage supports, and take actions in order to be able to leave early.

    Understanding this, the PVP project has two objectives:

    1. to build the capability of the Community and Social Service Sector to develop bushfire plans with their clients at greatest risk in a bushfire
    2. to target delivery of CFA Fire Prevention & Preparedness services to people at greatest risk
Page last updated: 16 Nov 2022, 12:11 PM