Emergency Planning Advice Service (EPAS)

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The Emergency Planning Advice Service (EPAS) is designed to support people who have a disability, are older, or have a chronic or acute medical condition. It is being developed as part of CFA's Preparing Vulnerable People (PVP) project.

The Preparing Vulnerable People project aims to improve how bushfire/emergency preparedness plans are developed and acted on for those who are at greatest risk*.


Photo Credit: Colleen Furlanetto


What we need from you!


We have developed a new targeted household service called the Emergency Planning Advice Service (EPAS).

The program model has been informed by the Person-Centred Emergency Preparedness (P-CEP) Framework. This utilises a conversation guide used by people with disability to tailor emergency preparedness planning to their individual support needs.

The program will be co-delivered alongside Red Cross, this means participants can get help planning for other emergencies as well.

To have your say:

  • Read the draft program model, and then
  • Complete our quick survey (see tab below),
  • Ask any questions you have (see tab below), and
  • Share your stories of bushfire safety (see tab below).

We will make sure that the information you provide us is used to inform the program model structure and future trials of the program.




The Emergency Planning Advice Service (EPAS) is designed to support people who have a disability, are older, or have a chronic or acute medical condition. It is being developed as part of CFA's Preparing Vulnerable People (PVP) project.

The Preparing Vulnerable People project aims to improve how bushfire/emergency preparedness plans are developed and acted on for those who are at greatest risk*.


Photo Credit: Colleen Furlanetto


What we need from you!


We have developed a new targeted household service called the Emergency Planning Advice Service (EPAS).

The program model has been informed by the Person-Centred Emergency Preparedness (P-CEP) Framework. This utilises a conversation guide used by people with disability to tailor emergency preparedness planning to their individual support needs.

The program will be co-delivered alongside Red Cross, this means participants can get help planning for other emergencies as well.

To have your say:

  • Read the draft program model, and then
  • Complete our quick survey (see tab below),
  • Ask any questions you have (see tab below), and
  • Share your stories of bushfire safety (see tab below).

We will make sure that the information you provide us is used to inform the program model structure and future trials of the program.




The findings behind EPAS

Findings from the 2009 Victorian Bushfire Royal CommissionNew South Wales Bushfire Inquiry and October 2019 Inspector-General for Emergency Management (IGEM) report have all made recommendations on preparing vulnerable people for bushfire. It was clear to CFA from the 2009 Victorian Bushfire Royal Commission that a cohort of community members, known collectively as 'vulnerable people', were over represented in mortality figures. 44% of people who died in Black Saturday were considered vulnerable. 


The Review of Emergency Management for High Risk Victorian Communities (IGEM, October 2019) states on page 32 that “The focus on community resilience building for high-risk communities is tempered by an acknowledgement that some individuals and groups will require targeted support and assistance”. IGEM notes that a “resilience focus, while very positive and appropriate at a whole-of-community level, can divert attention away from the most marginalised groups. Community resilience rightfully remains a strong focus for the sector, however, protecting the most high-risk individuals and communities is an important requirement of policy, legislation and practice based on an individual’s human rights. Strategies to address the needs of these high-risk communities remains a priority”.

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Page last updated: 16 Nov 2022, 12:11 PM